Terms of Service

Effective Date: June 25, 2026

Welcome to Aura Canvas ("we," "us," or "our"). By accessing or placing an order on our website petportraitdiy.com, you agree to the following terms.

1. General

These Terms of Service apply to all visitors and customers of Aura Canvas. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products & Personalization

All Petportraitdiy are made to order and may include personalized text, frame styles, and size options selected by you at checkout. Because each item is custom-produced, please review your order details carefully before submitting.

3. Order Accuracy

You are responsible for ensuring all personalization details (text, spelling, layout preferences) are correct at the time of order. We are not liable for errors submitted by the customer.

4. Payment

We accept major credit cards and other payment methods available at checkout. All prices are listed in USD. By completing a purchase, you authorize us to charge the full order amount.

5. Production & Shipping

Orders are printed and fulfilled on a made-to-order basis. Production typically takes 3–7 business days. Shipping times vary by destination. We are not responsible for delays caused by carriers or customs.

6. Returns & Refunds

Due to the custom nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective. Please refer to our Return & Refund Policy for full details.

7. Intellectual Property

All content on this site — including images, logos, and designs — is the property of Petportraitdiy and may not be reproduced without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Petportraitdiy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These terms are governed by the laws of the applicable jurisdiction. Any disputes shall be resolved through good-faith negotiation before pursuing legal remedies.