Effective Date: June 25, 2026

At Petportraitdiy ("we," "us," or "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from Petportraitdiy.

1. Information We Collect

We collect the following types of information:

• Personal identifiers: name, email address, shipping address, phone number
• Payment information: processed securely through our payment providers (we do not store full card details)
• Order details: products purchased, personalization inputs, order history
• Device & usage data: IP address, browser type, pages visited, referring URLs
• Cookies & tracking: via Shopify and third-party analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and product offerings
• Send marketing communications (only with your consent)
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

• Fulfillment & printing partners to produce and ship your order
• Payment processors (e.g., Shopify Payments, PayPal) to handle transactions
• Shipping carriers to deliver your order
• Analytics providers (e.g., Google Analytics) to understand site usage
• Legal authorities if required by law

4. Cookies

We use cookies to enhance your browsing experience and track site performance. You may disable cookies in your browser settings, though some features may not function properly.

5. Data Retention

We retain your personal data for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes. You may request deletion of your data at any time (subject to legal obligations).

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

7. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.